Troubleshooting Cisco Unified Communications Systems (TUC) v1.0
Associated
Certifications: CCVP
Duration: 5 days,Classroom
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List Offerings: Classroom only
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Course Content Course Outline
Prerequisites Who Should Attend
Course prerequisites are as follows:
CCNA, CIPT 1 and 2, QoS, GWGK
Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).
Course Objectives
The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes
Troubleshooting Methodology
Analyzing and Isolating Problems
Common Unified Communications Problems Symptoms
Fixing Problems
Services, Resources and Tools for Troubleshooting
Channel Partner / Reseller
Customer
Employee
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