Download Free testking Unity Support Specialist 642-104 Dumps

testking Unity Support Specialist 642-104

Unified Communication for System Engineers Exam

Last day to test May 4, 2008
Exam Number: 642-104
Associated Certifications: Unity Support Specialist
Duration: 75 minutes (55-65 questions)
Available Languages: English
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Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions
QUESTION 1:

You are configuring a Cisco Unity voice messaging system to exchange messages with several node sin an Octel analog network. As a part of your work, you use the Configuration Manager utility to create an account and mailbox on the Cisco Unity system. When you press the CreateBridgeAccount button, what has been created?

A. A Cisco Unity Bridge account and mailbox.
B. A Cisco Unity Bridge account and mailbox for each Octel node on the network. C. A UOmni account and mailbox.
D. A UOmni account and mailbox for each Octel node on the network. Answer: C
QUESTION 2:

Cisco Unity is integrated with Cisco CallManager at a company. The customer reports that Message Waiting indicators are intermittent on some extension. You have opened up Integration Monitor to help resolve the issue. Which statement is true?

A. This action will not help.
B. This action will help resolve the issue.
C. This action will help if used in conjunction with transaction data.
D. This action will not help unless the Extension Specific Processing Utility is also opened.

Answer: A

QUESTION 3:

In an Exchange 2000 environment, which method does Cisco Utility use to send voice mail to other Cisco Unity servers in the same Exchange routing group?

A. Cisco Unity cannot deliver voice mail to other servers.
B. Cisco Unity sends voice mail directly to the SMTP connector and the SMTP
connector delivers these to the remote Cisco Unity server.
C. Cisco Unity delivers voice mail from the local information store through the Unity Internet Voice Gateway and then SMTP is used to transport the voice mail to the remote Cisco Unity server.
D. Cisco Unity delivers voice mail from the local information store through the X.400 gateway and then through the Cisco Unity Voice Connector. The voice mail is then passed off to the SMTP gateway for delivery to the remote Cisco Unity server.

Answer: B

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QUESTION 4:

Which Cisco Unity utility is used to customize settings for a particular telephone switch?

A. IntLib
B. ConfigMgr
C. Maestro Tools
D. Edit Switch Utility

Answer: D

QUESTION 5:

What is the proper sequence for installing software on the Cisco Unity server in a 36
Port Unified Messaging configuration?

A. Windows 2000
SQL2000
Cisco Unity System Preparation Assistant (CUSPA) Exchange System Management Tools
Cisco Unity Installation and Configuration Assistant (CUICA) B. Windows 2000
MSDE
Cisco Unity System Preparation Assistant (CUSPA) Exchange System Management Tools
Cisco Unity Installation and Configuration Assistant (CUICA) C. Windows 2000
SQL2000
Cisco Unity System Preparation Assistant (CUSPA) Microsoft Exchange
ForestPrep
Cisco Unity Installation and Configuration Assistant (CUICA) D. Windows 2000
Cisco Unity Preparation Assistant (CUSPA) SQL2000
Microsoft Exchange
Cisco Unity Installation and Configuration Assistant (CUICA) Answer: A
QUESTION 6:

Which two objects should you configure prior to adding subscribers? (Choose two)

642-104

A. Account policy
B. Subscriber IDs
C. Access control list
D. Subscriber template

Answer: A, D

QUESTION 7:

You want Cisco Unity to lock the voice-mail account if there are more than five invalid password entries for new accounts you create. What would give you control over these settings?

A. Account policy
B. Class of services
C. User security containers
D. Active Directory Users and Computers (ADUC( account polices

Answer: A

QUESTION 8:

The manager of the Service department wants to set up a direct complaint service where the manager will receive live calls that are identified as coming from this call handler. If the manager does not answer, a message will be taken and sent to the manager. How can you accomplish this using a call handler?

A. Enter the manager’s extension in the appropriate box in the profile page;
Use Supervised transfer and check the Introduce check box on the Call Transfer page
B. Enter the manager’s extension in the appropriate box in the profile page;
Use Supervised transfer and check the Announce check box on the Call Transfer page
C. Enter the manager’s extension in the appropriate box in the call transfer page;
Use Supervised transfer and check the Introduce check box on the Call Transfer page
D. Enter the manager’s extension in the appropriate box in the call transfer page;
Use Supervised transfer and check the Announce check box on the Call Transfer page

Answer: C

QUESTION 9:

Your customer has asked to install a 16-port Cisco Unity voice-mail-only system. Which three software applications does Cisco Systems recommend that you use in this configuration? (Choose three)

A. Exchange 5.5
B. SQL 2000

Exam 642-104: Unified Communication for System Engineers Exam (UCSE)
Related Certifications: Cisco Unity Support Specialist
Number of Questions: 55-65
Duration: 75 minutes

Exam Topics Include:
• Install and Configure a Cisco Unity System to meet end-user requirements
• Configure Cisco Unity System to exchange messages with non-Cisco messaging systems
• Maintain an installed Cisco Unity System
• Troubleshoot and repair Cisco Unity System installations
• Administer a Cisco Unity Server

Note: The last day to take this exam is May 4, 2008. The 642-104 UCSE exam measures the knowledge of technicians who install, configure, maintain and troubleshoot Cisco Unity 4 systems. Passing this exam qualifies you for the Unity Support Specialist certification. Building upon a strong foundational knowledge of Microsoft Exchange 2000 or 2003, the Cisco Unity Support Specialist can install, configure, operate, and maintain a Cisco Unity 4.0 system in both stand-alone voice mail and unified messaging environments.
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