TestInside 642-426
Troubleshooting Unified Communications (TUC) : 642-426 Exam
Exam Number/Code: 642-426
Exam Name: Troubleshooting Unified Communications (TUC)
Questions and Answers: 55 Q&As
Price: $79.00
Update Time: 2008-7-1
“Troubleshooting Unified Communications (TUC)”, also known as 642-426 exam, is a Cisco certification.
Preparing for the 642-426 exam? Searching 642-426 Test Questions, 642-426 Practice Exam, 642-426 Dumps?
Free 642-426 Demo Download
TestInside offers free demo for 642-426 exam ( Troubleshooting Unified Communications (TUC)). You can check out the interface, question quality and usability of our practice exams before you decide to buy it. We are the only one site can offer demo for almost all products.
1. Your Cisco Unified CallManager 5.0 cluster is using your corporate Windows 2003 Active Directory for user
information. Over the weekend you updated the Windows 2003 Active Directory Server and added a small group
of new users. Cisco Unified CallManager is configured to synchronize with the Active Directory server every 8 hours and it has been 32 hours since the last successful synchronization. The configuration on Cisco Unified CallManager did not change during the Active Directory server upgrade and the remainder of the Windows network is functioning properly.
What are two possible causes of this synchronization issue? (Choose two.) A. The synchronization on the AD server was set to manual.
B. The domain controllers are down.
C. There is a username and or password mismatch between the Cisco Unified CallManager cluster and the
Windows AD server.
D. Authorization has not been configured for a third party LDAP service. E. The LMHOSTS file has been corrupted.
Answer: BC
2. Refer to the exhibit. You have received a trouble ticket stating that users cannot place calls to the PSTN. During testing you discover the gateway is not switching to the secondary call agent when the primary call agent is unreachable.
What needs to be done to allow the MGCP gateway to use a different call agent if the primary fails?
A. The ccm-manager fallback-mgcp command needs to be added to the gateway.
B. The ccm-manager redundant-host command needs to be added to the gateway.
C. A Cisco Unified CallManager group that includes the secondary call agent needs to be assigned to the gateway.
D. The gateway needs to be defined as a non-gatekeeper-controlled intercluster trunk with the secondary Cisco
Unified CallManager defined. Answer: B
3. You have received a trouble ticket stating that when callers dial the internal Help Desk queue at extension 2300, they hear a message that their calls cannot be completed as dialed. Which two issues could cause this problem?
(Choose two.)
A. There are no agents logged in to the Help Desk queue.
B. The script associated with the Help Desk queue is corrupt.
C. There is a connectivity issue between Cisco Unified CallManager and the Cisco Unified Contact Center
Express server.
D. The route point for 2300 has been modified or deleted in Cisco Unified CallManager, resulting in a synchronization issue.
E. The CSS of the route point for 2300 is incorrect. Answer: CD
4. When using trace output to troubleshoot a Cisco Unified CallManager 5.0 problem, how can you collect and view the trace files?
A. Download the RTMT plug-in from the Cisco Unified CallManager Serviceability page to view the preconfigured trace files.
B. Configure the proper trace settings on the Cisco Unified CallManager Serviceability page and then use the embedded RTMT tool to view the trace files.
C. Configure the proper alarms and traces on the Cisco Unified CallManager Administration page and view the output with the RTMT plug-in.
D. Configure the proper trace settings on the Cisco Unified CallManager Serviceability page and download the
RTMT plug-in from the CallManager Administration page to view the trace output. Answer: D
5. Which type of echo is found mostly on tail circuits and is due to reflection that causes the Tx signal to appear
on the Rx signal? A. Hybrid echo
B. Talker echo
C. Listener echo D. Tail-end echo Answer: B
6. Your Cisco Unified CallManager 5.0 cluster has just started to use a third-party LDAP service. Users complain that they are unable to make changes to their passwords in their Cisco Unified CallManager user web pages. How should you resolve this problem?
A. Restart the phones that are having problems to reinitialize the LDAP database. B. Have the users make changes to their passwords in the LDAP database.
C. Configure automatic synchronization of the LDAP database. D. Change the passwords on the IP phone screen using the TUI. Answer: B
7. You have received a trouble ticket stating that an IP phone is not working. When asked, the user informs you
the phone is displaying the message “Registration rejected.” Which two issues are possible causes of this problem?
(Choose two.)
A. The IP phone is not getting an IP address.
B. The IP phone’s primary Cisco Unified CallManager has a database replication issue.
C. The primary Cisco Unified CallManager is unavailable and the CallManager group assigned to the IP phone does not include a secondary CallManager.
D. The IP phone has not been defined in Cisco Unified CallManager. E. The IP phone is not associated with a valid user profile.
Answer: BD
8. Refer to the exhibit. A site is using four-digit extensions for internal calling. The voice-mail pilot number is
8000. Calls to extension 2001 hear the Cisco Unity opening greeting instead of the subscriber’s greeting when forwarded to Cisco Unity.
What is the probable cause?
A. The mailbox is configured with the E.164 number instead of the extension.
B. A call routing rule has been added that is preempting the Attempt Forward rule. C. Extension 2001 has not been defined in Cisco Unity.
D. A greeting has not been recorded for mailbox 2001.
E. The Voice Mail Box Mask setting in Cisco Unified CallManager is set to 8000 instead of XXXX Answer: E
9. What happens if CDP is not enabled on a switch port to which an IP phone is connected? A. The phone is unable to acquire an IP address.
B. The phone cannot get its VLAN ID assignments.
C. The phone cannot learn the address of the TFTP server.
D. The switch will put the port into the errDisable state until CDP is enabled. Answer: B
10. Refer to the exhibit. You have received a trouble ticket that users cannot place calls to the PSTN. During testing you discover the gateway is not switching to the secondary call agent when the primary call agent is unreachable.
What needs to be done to allow the MGCP gateway to use a different call agent if the primary fails?
A. The ccm-manager fallback-mgcp command needs to be added to the gateway.
B. The ccm-manager redundant-host command needs to be added to the gateway.
C. A Cisco Unified CallManager group that includes the secondary call agent needs to be assigned to the gateway.
D. The gateway needs to be defined as a non-gatekeeper-controlled intercluster trunk with the secondary Cisco
Unified CallManager defined. Answer: C
11. LSC validation is failing on a new SCCP IP phone you have just added to the Cisco Unified CallManager 5.0
cluster. No other IP phones are experiencing any problems with LSC validation. What can you do to help pinpoint the problem?
A. View the SDI trace output. B. Check for security alarms.
C. Use the security configuration menu on the IP phone to verify that an LSC has been downloaded to the IP
phone.
D. Verify that the authentication string is correct in the Cisco Unified CallManager device configuration screen. Answer: C
12. Refer to the exhibit. Voice bearer traffic is mapped to which queue in FastEthernet0/2?
A. Queue 1
B. Queue 2
C. Queue 3
D. Queue 4
Answer: B
Free download：pass4sure 642-426
Free download：testking 642-426
TestKing - TestKing.com Help you pass Cisco exams
Pass4sure -Pass4sure.com The Worldwide Renowned Cisco Certification Material Provider .
Random Posts
