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642-105 : Implementing Cisco Unified Messaging (UIM) Last Updated Wednesday, August 06, 2008 with 274 Questions
Implementing Cisco Unified Messaging
Exam Number: 642-105 Exam
Associated Certifications: Implementing Cisco Unified Messaging
Duration: 68 Q&As
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QUESTION 1:
A Cisco Unity 5.0 system has generated over fifty subscriber account lockout issues in
the last few days. How can a report be generated to explain these account lockouts?
A. Turn on Login Trace and then run the Failed Login Report.
B. Run the Failed Login Report.
C. Turn on Login Trace and then run the Subscriber Message Activity Report.
D. Run the Subscriber Message Activity Report.
Answer: B
QUESTION 2:
You are installing Cisco Unity 5.0 with Exchange Server 2000 for a customer. Which
two operating system options are supported for this install? (Choose two.)
A. Windows Server 2003 Standard Edition
B. Windows Server 2003 R2 Enterprise
C. Windows Server 2003 R2 Standard Edition
D. Windows 2000 Server
E. Windows 2000 Advanced Server
Answer: D,E
QUESTION 3:
You have recently installed a 2700-user Cisco Unity system for a customer and
configured it to work with their Avaya PBX. Your customer has been having trouble with
the station quality of the Avaya PBX and had to change out station cards several times.
They are now experiencing problems with inconsistent volume while the subscribers’
greetings are playing. Your customer wants you to provide a solution that does not
require all the subscribers to re-record their personal greetings. From the list below,
please select the best solution.
A. Open Cisco Unity Tools Depot, browse to Advanced Settings, and run the Audio
Management Tool.
B. Open Cisco Unity Tools Depot, browse to Audio Management Tools, and run the Set
Volume Utility.
C. Open Cisco Unity Tools Depot, browse to Audio Management Tools, and run the Wav
Gain Utility.
D. Open Cisco Unity Tools Depot, browse to Volume Controls Tool Box, and run the
Wav Gain Utility.
Answer: B
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QUESTION 4:
Your customer wants to use digital networking so all their subscribers on the Cisco Unity
and Cisco Unity Connection systems can message each other. Is this supported?
A. Yes, as long as the total number of subscribers or users does not exceed 15,000.
B. No, Cisco Unity Connection can only use digital networking to other Cisco Unity
Connection servers.
C. Yes, if the total number of Cisco Unity and Cisco Unity Connection servers does not
exceed 10.
D. No, Cisco Unity Connection uses VPIM to connect to Cisco Unity.
Answer: D
QUESTION 5:
You thought you had assigned the Text to Speech feature to certain users in a class of
service, however after importing them using the Bulk Import Utility the feature is not
working for any of them. What could be the cause?
A. You forgot to fill in the TTS_FEATURE field.
B. You selected the incorrect Exchange mailstore when importing the subscribers.
C. You selected the incorrect subscriber template when using the Bulk Import Utility.
D. You selected the incorrect class of service while using the Bulk Import Utility.
Answer: C
QUESTION 6:
Your client would like to be able to back up and restore the entire Cisco Unity server,
including the operating system and SQL database in case of a catastrophic failure of the
Cisco Unity server. Which Cisco Unity or third-party utility would you tell them to use?
A. software such as Symantec/Veritas Backup Exec
B. Cisco Unity Database Recovery Tool
C. Cisco Unity Disaster Recovery Backup and Restore Utilities with full backup options
selected
D. Cisco Unified Communications Manager Backup and Restore Utilities
Answer: A
QUESTION 7:
When would you create a delivery location object in Cisco Unity?
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A. When you have 20 Cisco Unity subscribers located at branch offices and want to give
those subscribers the ability to message subscribers at headquarters.
B. When you have two Cisco Unity servers installed in two different organizations and
want subscribers to only message subscribers within their Cisco Unity Dialing Domain.
C. When you have two Cisco Unity servers installed in two different organizations and
want to give subscribers the ability to message all subscribers.
D. When you have two Cisco Unity servers installed in the same organization and want
to give subscribers the ability to message all subscribers.
Answer: C
QUESTION 8:
A group of people need access to some but not all fields within the Cisco Unity System
Administrator. A new subscriber template has been built. Using best practices, what is
the next step?
A. Assign permissions for Cisco Unity server access through the mailstore and assign
users needing administrative access to the new template.
B. Change the class of service to the default administrator.
C. Create a new class of service and assign it to the template.
D. Add the administrators to a distribution list and assign access by adding it to the
template.
Answer: C
QUESTION 9:
You convince your customer to purchase another Brooktrout card for their Cisco Unity
Bridge server as messages from the Cisco Unity server to an Octel node take too long to
be delivered. How do you determine if this corrected their problem?
A. Open the UOmni folder on the Cisco Unity Bridge server and watch the message flow
to the Octel node.
B. Use the Port Usage Analyzer Utility to track port utilization.
C. Check the Latency Report provided by the Bridge Traffic Analyzer.
D. Run the Bridge Analog Network and Node Analyzer to monitor the analog activity.
Answer: C
QUESTION 10:
Cisco Unity is integrated with Cisco Unified Communications Manager at a company.
The customer reports that Message Waiting Indicators are intermittent on some
extensions. You have opened up Integration Monitor to help resolve the issue but do not
see any call information. Which statement is true ?
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A. You must initialize the IP integration feature through the Cisco Unity Telephone
Integration Manager.
B. You must use Call Viewer for IP integrations.
C. You will not see any call information unless Extension Specific Processing Utility is
also opened.
D. Transaction data logging needs to be activated.
Answer: B
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