Actualtests 642-072
642-072 : Cisco Unity Design and Networking Last Updated Monday, April 21, 2008 with 192 Questions
Cisco Unity Design and Networking (CUDN)
Exam Number: 642-072 Exam
Associated Certifications: Cisco Unity Design and Networking (CUDN)
Duration: 72 Q&As
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QUESTION 1:
When installing Cisco Unity into a Lotus Domino messaging environment, one
requirement is to install at least one Cisco Unity server per Domino _____.
A. nsf group
B. domain
C. site
D. routing group
Answer: B
QUESTION 2:
Some Cisco Unity Unified Messaging users complain that they cannot make a TRaP
connection when attempting to play and record messages through their desktops. What is
a possible cause of this?
A. The Cisco Unity server does not have a sufficient number of Unified Messaging
licenses.
B. These users need to have their Exchange mailboxes modified to allow access.
C. These users are not licensed for Unified Messaging.
D. A firewall separates these users from Cisco Unity.
Answer: D
QUESTION 3:
Certkiller .com sells wireless communications services to customers throughout the
eastern United States. In 1999, Certkiller .com acquired a smaller wireless
communications company, Snafu inc. Snafu inc provides similar services to
Certkiller .com in the New England area. Certkiller .com has its headquarters in Dulles,
Virginia (3253 employees) and its branch offices are located in Richmond, Virginia
(1131 employees), Baltimore (748 employees), Washington, D.C. (442 employees),
Philadelphia (115 employees), and Trenton, New Jersey (26 employees). Snafu inc has
its headquarters in New York City (414 employees), and its branches are in Boston (212
employees) and Providence, Rhode Island (89 employees). Certkiller .com will be
implementing a centralized Cisco Unity deployment. When customers call an employee,
the company wants to provide quick service on those directory lookups.
Which implementation does the best job of delivering the service?
A. Build multiple directory handlers that break the company population into groups
arranged alphabetically by last name; make four groups as equal as possible in size; build
an introductory call handler from the opening greeting that provides one-key dialing to
each of the four groups.
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B. Buy a Platform Overlay 3 server with extra memory and processor speed to provide
the quickest service.
C. Build a directory handler for each office; put each subscriber in a distribution list for
that office; make that list limit the directory handler search; build an introductory call
handler from the opening greeting that provides one-key dialing to each of the offices.
D. Build two directory handlers: one for Certkiller .com, and one for Snafu inc; add
subscribers to the appropriate subscriber template and use that template to limit the
directory search; build an introductory call handler from the opening greeting that
provides one-key dialing to each of the directory handlers.
Answer: C
QUESTION 4:
Exhibit:
Please study the exhibit carefully. Which messaging deployment model is shown?
A. clustered Exchange messaging
B. branched messaging
C. This is not a supported message deployment model.
D. distributed messaging
Answer: C
QUESTION 5:
Certkiller .com is concerned about security on their Cisco Unity Unified Messaging
installation. Which two steps can they take to improve security? (Choose two.)
A. Keep voice-mail messages on the box.
B. Install Cisco Security Agent for Cisco Unity.
C. Isolate Cisco Unity behind a separate firewall.
D. Install antivirus software.
E. Perform a nightly backup.
Answer: B,D
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QUESTION 6:
You are designing a Cisco Unity voice-mail-only solution to allow all outside callers at
any of the 14 different company offices to locate any of the 7500 users by simply
spelling the name of the user via the touch-tone telephone keypad in an Automated
Attendant conversation. Each office has a different voice-mail system that you will
replace with the new Cisco Unity solution. Each office also has a separate telephone
system. The telephone systems come from various manufacturers. Users dial individual
10-digit phone numbers to reach each user. There is no telephone networking between
offices. Many of the telephone systems will not allow conferencing and have a limited
number of trunks for each office. Certkiller .com is not willing to change the telephone
system structure at this time.
Which solution best meets Certkiller .com needs?
A. This can be done with VPIM, which is an industry standard that allows different
telephone systems to integrate over the Internet.
B. You can network the Cisco Unity systems together for subscriber-to-subscriber
messaging, but to fulfill the requirements they want for Automated Attendant transfers
between offices, they need to change to a networked telephone system solution.
C. Create a new forest/domain and add one Cisco Unity server at each office. All Cisco
Unity systems are member servers in the forest/domain and are provisioned for the
number of users at that site. On one Cisco Unity server a dialing domain is created and all
other Cisco Unity servers join that dialing domain. The directory handler search scope is
set to that dialing domain.
D. This can be done with the optional Cisco Unity PBX conference feature that allows
transfers between different PBXs by using the Intel Dialogic voice cards installed in all
Cisco Unity servers.
Answer: B
QUESTION 7:
During the presales phase of the design process, which design template do you use to
ensure you understand Certkiller .com goals?
A. customer requirements verification
B. customer expectation validation
C. customer needs statement
D. customer feature and function list
Answer: A
QUESTION 8:
As part of the design acceptance process your Domino customer has asked that you give
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a brief description of the integration between mailstore, the Cisco Unity server, and client
workstation. You explain the concept of how the different components of the Domino
Communication Services will be installed on each of the different servers. Select the
statement that is the accurate explanation.
A. There are three DUC services: CS Server, which is installed on the server storing user
mailboxes; CS Admin, which is installed on the Domino Administrator server; and CS
client, which is installed on the client workstation and the Cisco Unity Server. The
Domino CS client software installed on the Cisco Unity server allows access to inbox
status to see new voice-mail messages, so Cisco Unity can light the lamps on the
correlating phones of users.
B. There are three DUC services: CS server, which is installed on the Cisco Unity Server;
CS Admin, which is installed on the Domino server, storing inboxes of users; and CS
client, which is installed on the client workstation. Domino client software is also
installed on the Cisco Unity server. Cisco Unity uses the client to send mail to users and
view who has new voice-mail messages, so Cisco Unity can light the lamps on the
correlating phones belonging to users.
C. There are three DUC services: CS Server, which is installed on the server, storing user
mailboxes; CS Admin, which is installed on the Domino Administrator server; and CS
client, which is installed on the client workstation. Domino client software is installed on
the Cisco Unity server. Cisco Unity uses the client to send mail to users and the Domino
server sends Cisco Unity updates on who has new voice-mail messages, so Cisco Unity
can light the lamps on the correlating phones belonging to users.
D. There are three DUC services: DOMDUC server, which is installed on the server,
storing user mailboxes; DOMDUC Admin, which is installed on the Domino
Administrator server, and DOMDUC client, which is installed on the client workstation.
Domino client software is installed on the Cisco Unity server. Cisco Unity uses the client
to view inboxes belonging to users to see who has new voice-mail messages, so Cisco
Unity can light the lamps on the correlating phones of users.
Answer: C
QUESTION 9:
You are beginning the Cisco Unity design process with Certkiller .com. Which worksheet
template do you use first?
A. external customer requirements
B. preliminary customer requirements interview
C. initial customer requirements
D. internal customer requirements
Answer: D
QUESTION 10:
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Cisco Unity is installed in a voice-mail-only configuration using the existing messaging
infrastructure. Certkiller .com is now ready to move to Unified Messaging. Which utility
can move the attributes of the voice-mail boxes?
A. Move User Data tool
B. Migrate Subscriber Data tool
C. Grant Unity Access utility
D. Bulk Import utility
Answer: B
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