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650-173 : Smart Business Communication Systems for Account Managers (SBCSAM) Last Updated Thursday, July 03, 2008 with 20 Questions

SBCSAM Smart Business Communication Systems for Account Managers
Exam Number: 650-173 Exam
Associated Certifications: SBCSAM Smart Business Communication Systems for Account Managers
Duration: 20 Q&As

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QUESTION 1
If a customer objects that the SBCS solution is too expensive, what are two response
areas to highlight? Select two.
A. individual feature costs
B. operating costs
C. competitor prices
D. initial cost
Answer: B,D
QUESTION 2
Which three features does the Cisco UC520 support?
A. Storage Area Networks
B. analog devices
C. Security, firewall & VPN
D. distributed routing
E. Telepresence
F. Cisco Unity Express
Answer: B,C,F
QUESTION 3
What needs to be done for an out-of-box setup of the Cisco CE520?
A. Configure with a CLI through the Cisco UC520
B. Load application with an easy configuration wizard
C. Connect physical cables for all devices
D. Configure with Cisco Configuration Assistant
Answer: D
QUESTION 4
What is the primary benefit of Cisco Smart Assist?
A. reduce set-up time for new devices
B. ease of call forwarding and paging
C. quick access to online help
D. simple configuration of network settings
Answer: A
QUESTION 5
What Cisco CE520 feature optimizes quality of service?
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A. Cisco Network Admission Control
B. Cisco Smart Assist
C. Cisco Configuration Assistant
D. CiscoSmartports
Answer: D
QUESTION 6
What describes the consultative sales process for SMB’s for Unified communications?
A. Campaign Builder
B. Partner Central
C. Smart Business Roadmap
D. Steps to Success
Answer: C
QUESTION 7
What is a useful tool to get solution requirements and pricing in the sales process?
A. Smart Assist
B. Partner Central*
C. Quote Builder
D. Visio
Answer: C
QUESTION 8
What are two connection options for local Cisco Configuration Assistant deployment?
(Choose two)
A. Connect to an IP Phone PC port
B. Connect remotely via a metropolitan area network
C. Connect directly to any access point
D. Connect directly to a UC520PoE port
Answer: A,D
QUESTION 9
Which two CRM servers allow Cisco Unified Call Conector to be configured for
connectivity?
A. Siebel
B. Microsoft Dynamics
C. Salesforce.com
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D. ACT!
E. Oncontact
Answer: B,C
QUESTION 10
The Cisco 521 Wireless Express Access Point used in the Smart Business
Communications System can be configured to operate in which mode?
A. standalone mode only
B. controller-based mode only
C. either standalone mode or controller-based mode
Answer: C