642-444 CIPT-4.x
Cisco IP Telephony for Release 4.x
Exam Number: 642-444
Associated Certifications: CCVP, and IP Telephony Support Specialist
Duration: 90 minutes (60-70 questions)
Available Languages: English
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Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco IP Telephony 642-444 CIPT-4.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) and Cisco IP Telephony (Part 2) courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 4.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.
Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.
Perform an installation and initial set up of a CallManager cluster
Describe CallManager cluster relationships
Describe CallManager redundancy designs
Configure DCHP, TFTP and NTP
Determine which CallManager services are necessary and make sure the appropriate services are enabled
Configure Call Manager to support a call between any two endpoints on-cluster and off-cluster
Explain the function of a CallManager group
Describe the functions and usage of CSS and partitions
Configure a route plan
Explain digit analysis
Describe and configure route patterns to route or block calls
Explain route filters
Explain discard digit instructions, translation patterns, and transformation masks
Describe the functions of CallManager regions
Describe the functions or usage of a device pool
Explain the purpose of locations
Configure CallManager and gatekeeper to support CAC
Desribe the purpose and features of SRST and AAR
Configure intercluster communications
Configure voice gateways
Given a list of IP phone features, configure the CallManager to support the given feature set
Configure call forward
Configure MeetMe conferencing and conferencing resources
Configure Music-on-hold
Configure soft-key and IP phone button templates
Configure multiple calls per line appearance
Configure IPMA
Configure Malicious Call ID
Configure hunt groups
Configure IP phone services
Configure extension mobility
Configure MRGs and MRGLs
Configure other CallManager features and services
Secure an IP telephone network
Explain Secure RTP and other components that help protect a CIPT network against threats
Securing the CallManager Server - best practices/recommendations
Describe the Cisco SAFE network design
Configure SSL
Configure IPSec
Configure CallManager to use certificates
Configure MLA (multi-level admin)
Configure toll-fraud prevention
Describe hardening IP phones
Given a specific set of IP telephony applications and tools, configure CallManager to support the applications
Configure IP soft phone/IP communicator
Install and configure BAT and TAPS to bulk add/manage phones/users
Describe Call Detail Records and methods to extract
Install and use BARS to backup publisher
Monitor and manage an IP telephony network using Internal Server Tools
Describe the use of Serviceability tool
Describe the use of Real-Time monitoring tool
Describe the tools inherent in the operating system and database, and also provided by Cisco, to monitor CallManager operation
Recommended Training
Cisco IP Telephony Part 1 (CIPT1)
Cisco IP Telephony Part 2 (CIPT2)
Courses listed are offered by Cisco Learning Partners—the only authorized source for Cisco IT training delivered exclusively by Certified Cisco Instructors. Check the List of Learning Partners for a Cisco Learning Partner nearest you.
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